When a crisis unexpectedly hits…

Can you really prepare in advance for a crisis? A crisis can occur unexpectedly and take many forms — financial issues, industrial accidents, community opposition, employee actions, and many others.

Business and nonprofit leaders must know how to react in a crisis, especially if the crisis is public. In fact, how you respond to a crisis can be more important than the crisis itself. But a crisis presents unique communication challenges. Events happen quickly. The pace of communications can be swift.

Your organization should be the best source of information about what is happening. Honesty and transparency should be your guiding communication principles. You can anticipate how you might react in a crisis. Our latest info-graphic provides tips for communicating in a crisis. Keep this handy and hopefully, you will never need it.


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Filed under Crisis Communications, Leadership, Media Relations, Public Relations, Social Media

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